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Salesforce is a customer relationship management (CRM) solution that brings companies and customers together. The Salesforce CRM platform provides all your departments with a single, shared view of every customer to help you manage and optimize your customer’s experience.
WorkCast has an advanced data mapping engine that allows us to integrate your online events with Salesforce. Data including standard and custom registration form field content can be pushed directly to your Salesforce.
The WorkCast-Salesforce Integration service runs at scheduled intervals on WorkCasts servers. Registration and attendance data for all of your connected accounts and events is pushed through to Salesforce. It can even pull through recent engagement activity for each attendee such as poll questions answered and chat messages sent. All of this is done in real-time, meaning your teams can keep up to date on your hottest prospects.