Support

We offer a range of digital event experience support options to suit you.

😄 Self-Service: Create events out of the box, knowing that you have the right knowledge at your fingertips.

👋 Monitored Events Services: Our monitored event services mean someone is there when you need them most - during your live event.

🙋 Premium Event Management: Tell us what you want and we'll get everything else sorted.

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Digital Event Experience Support

Self-service, monitored, and premium webinar options that enable you to run the digital event experience you want, without compromises.

Self-Service Webinars

The powerful webinar platform you need, the flexibility and control you want. The WorkCast platform makes it easy to run your webinar program the way you want to, on your timeline.

🎛️ Total Control (and Templates)

You have full control over your event with the flexibility of WorkCast’s templated experiences. In just a few clicks, you can create a seamless brand experience for your audience that will delight and engage.


🚢 Get Onboard Easily

The key to any successful webinar is a smooth onboarding process. During the onboarding process, we configure your account, so all you need to do is start creating.


📚Comprehensive Resources

All the resources you need to create an amazing webinar are at your fingertips in our comprehensive knowledge base, Insite. Check it out.

Monitored Webinars

WorkCast’s digital event experience monitoring service provides you with live event support to give you the extra confidence you need to run your webinar.

😎 Event Confidence

Get everything from our powerful webinar platform with added confidence. Run your webinar successfully and focus on what really matters, content that will delight your audience.

✔️ Pre-Event Check

A pre-event check by one of our event experts 24 hours before your broadcast date to ensure everything is ready to go.

👋 WorkCast Event Experts

A WorkCast Event expert on hand in the presenter studio to answer any technical questions from your presenters or your audience.

🎥 Live Event Monitoring

Live event monitoring to proactively troubleshoot and help solve any technical issues within seconds.

Premium Webinars

Take the stress out of webinars or just get an extra hand in running your events with WorkCast’s premium webinar support.

👍 Your Own Event Coordinator

A dedicated event coordinator to oversee your live event and ensure it goes ahead smoothly and without interruption.

👩‍🔧 Event Set-Up

Initial event set-up including the creation of your registration workflow, event emails, and auditorium.

🎤 Technical Rehearsals

Technical rehearsals with you and your presenters so your on-day experience is seamless.

🖥️ Post-Event Editing & Support

Support with post-event activities like editing recordings and publishing your on-demand sessions.

Digital Event Experience Support Comparison

😄
Self-Service Webinars

Flexibility and control with all the resources you need.

✔️ Email Support
✔️ Comprehensive Onboarding
✔️ Webinar Event Templates
✔️ Knowledge Base Resources
✔️ Account Configuration

👋
Monitored Webinars

Live event support for extra confidence and better events.

✔️ Email Support
✔️ Comprehensive Onboarding
✔️ Webinar Event Templates
✔️ Knowledge Base Resources
✔️ Account Configuration
✔️ Pre-Event Expert Check
✔️ Live Event Monitoring
✔️ WorkCast Technical Event Expert

🙋
Premium Webinars

Hassle-free events with your own dedicated event specialist.

✔️ Email Support
✔️ Comprehensive Onboarding
✔️ Webinar Event Templates
✔️ Knowledge Base Resources
✔️ Account Configuration
✔️ Dedicated Event Coordinator
✔️ Hassle-Free Event Setup
✔️ Technical Rehearsals
✔️ Live Event Monitoring
✔️ Post-Event Editing & Support

Enterprise Options

Calling all power users. We know that not everyone needs a fully guided digital event experience, that’s why we offer made-to-measure options that are just right for you. Giving you exactly what you need and nothing you don't.

Don't just take our word for it

Trusted by our worldwide customers. Businesses just like yours.

“It's been a pleasure working with WorkCast in various capacities over the past 5 years... Their knowledge and experience is second to none.”
Dan-Smith-Profile-Head
Dan Smith
Head of Digital, Growth Capital Ventures
“We exceeded our webinar goals, with more attendees than we expected and the most downloads of our whitepaper that we've ever had.”
colin pye
Colin Pye
Creative Director, Realeyes
“WorkCast offers a premium brand experience throughout their online events - as near to a live event as it could possibly be.”
Beverley
Beverley Russell
Managing Partner, Resourceful Marketing
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