Support Hero v5

Support

We offer a range of event support options to suit you.

๐Ÿ˜„ Self-Service Packages
Create events out of the box, knowing that you have the right knowledge at your fingertips.

๐Ÿ‘‹ Monitored Events Services
Our monitored event services mean someone is there when you need them most - during your live event.

๐Ÿ™‹ Premium Event Management
Tell us what you want and we'll get everything else sorted. Within reason.

Webinar Support

Self-service, monitored, and premium webinar options that enable you to run the events you want, without compromises.

Self-Service Webinars

The powerful webinar platform you need, the flexibility and control you want. The WorkCast platform makes it easy to run your webinar program the way you want to, on your timeline.

๐ŸŽ›๏ธ Total Control (and Templates)

You have full control over your event with the flexibility of WorkCastโ€™s templated experiences. In just a few clicks, you can create a seamless brand experience for your audience that will delight and engage.

๐Ÿšข Get Onboard Easily

The key to any successful webinar is a smooth onboarding process. During the onboarding process, we configure your account, so all you need to do is start creating.

๐Ÿ“šComprehensive Resources

All the resources you need to create an amazing webinar are at your fingertips in our comprehensive knowledge base, Insite. Check it out.

Monitored Webinars

WorkCastโ€™s event monitoring service provides you with live event support to give you the extra confidence you need to run your webinar.

๐Ÿ˜Ž Event Confidence

Get everything from our powerful webinar platform with added confidence. Run your webinar successfully and focus on what really matters, content that will delight your audience.

โœ”๏ธ Pre-Event Check

A pre-event check by one of our event experts 24 hours before your broadcast date to ensure everything is ready to go.

๐Ÿ‘‹ WorkCast Event Experts

A WorkCast Event expert on hand in the presenter studio to answer any technical questions from your presenters or your audience.

๐ŸŽฅ Live Event Monitoring

Live event monitoring to proactively troubleshoot and help solve any technical issues within seconds.

Premium Webinars

Take the stress out of webinars or just get an extra hand in running your events with WorkCastโ€™s premium webinar support.

๐Ÿ‘ Your Own Event Coordinator

A dedicated event coordinator to oversee your live event and ensure it goes ahead smoothly and without interruption.

๐Ÿ‘ฉโ€๐Ÿ”ง Event Set-Up

Initial event set-up including the creation of your registration workflow, event emails, and auditorium.

๐ŸŽค Technical Rehearsals

Technical rehearsals with you and your presenters so your on-day experience is seamless.

๐Ÿ–ฅ๏ธ Post-Event Editing & Support 

Support with post-event activity like editing recordings and publishing your on-demand sessions.

Webinar Support Comparison

๐Ÿ˜„

Self-Service Webinars

Flexibility and control with all the resources you need.

โœ”๏ธ Email Support

โœ”๏ธ Comprehensive Onboarding

โœ”๏ธ Webinar Event Templates

โœ”๏ธ Knowledge Base Resources

โœ”๏ธ Account Configuration

๐Ÿ‘‹
Monitored Webinars

Live event support for extra confidence and better events.

โœ”๏ธ Email Support

โœ”๏ธ Comprehensive Onboarding

โœ”๏ธ Webinar Event Templates

โœ”๏ธ Knowledge Base Resources

โœ”๏ธ Account Configuration

โœ”๏ธ Pre-Event Expert Check 

โœ”๏ธ Live Event Monitoring

โœ”๏ธ WorkCast Technical Event Expert 

๐Ÿ™‹
Premium Webinars

Hassle-free events with your own dedicated event specialist.

โœ”๏ธ Email Support

โœ”๏ธ Comprehensive Onboarding

โœ”๏ธ Webinar Event Templates

โœ”๏ธ Knowledge Base Resources

โœ”๏ธ Account Configuration

โœ”๏ธ Dedicated Event Coordinator

โœ”๏ธ Hassle-Free Event Setup

โœ”๏ธ Technical Rehearsals

โœ”๏ธ Live Event Monitoring

โœ”๏ธ Post-Event Editing & Support

Virtual Event Support

Calling all power users. WorkCast knows that not everyone needs a fully guided virtual events experience, thatโ€™s why we offer a self-service virtual event options too.

Self-Service Virtual Events

Self-service virtual events with the freedom to build your own experiences, and the support when you need it.

๐Ÿšข Get Onboard Easily

Kick-off call, WorkCast platform training, and template-building assistance. It's easy to get onboard with WorkCast. 

โœ‰๏ธ Email Support

WorkCast email support will always be on hand to answer any questions. 

โœ”๏ธ Tips and Training

Easily schedule extra training and check out our dedicated resources, guides, and blog for handy tips.

Project-Managed Virtual Events

Make your virtual events the best they can be with help from a dedicated project management professional. 

๐Ÿ“… Project Plan and Timelines

Virtual event planning and clear timelines to keep your event on track.

๐Ÿ”ง Event Build

We build your event to fit your needs and to provide the best attendee experience possible.

๐ŸŽค Technical Rehearsals

Guided tours and troubleshooting to ensure you and your presenters are comfortable and confident.

๐Ÿ“ˆ Support and Review

Event-day support with experienced event coordinators monitoring every session & a post-event review to make your next event even better. 

Virtual Event Support Comparison

๐Ÿ˜„

Self-Service Virtual Events

The freedom you want, the support when you need it.

โœ”๏ธ Email Support

โœ”๏ธ Comprehensive Onboarding

โœ”๏ธ WorkCast Platform Training

โœ”๏ธ Knowledge Base Resources

โœ”๏ธ Event Build Assistance

๐Ÿ†
Project Managed Virtual Events

Expert event project management so you deliver next-level virtual events.

โœ”๏ธ Email Support

โœ”๏ธ Comprehensive Onboarding

โœ”๏ธ WorkCast Platform Training

โœ”๏ธ Knowledge Base Resources

โœ”๏ธ Personal Expert Event Coordinator

โœ”๏ธ Complete Project Management

โœ”๏ธ Timelines & Deadlines

โœ”๏ธ Full Event Design & Build

โœ”๏ธ Technical Rehearsals

โœ”๏ธ Post-Event Review

โœ”๏ธ Professional Event Support

You're In Safe Hands

We've been around a while and we know what's important to you.
We can prove it, too.

โ€œWorkCast was right there to answer any questions for the attendees or my team as well. It was such an easy process and there were no worries because there was someone there. WorkCast is kind of like a one-stop shop. You know, you jump on board, and they kind of take care of almost everything for you. You provide them the information, but they're able to create something that's in your mind and put it into that conference.โ€

 

Ann, CMA

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Want to check out the platform yourself?

Get a free WorkCast platform trial today.