NHS is the publicly funded national health care system in the United Kingdom. It is the largest single-payer healthcare system in the world, servicing over one million patients every 36 hours.
NHS South, Central and West CSU (SCW) was facing internal communications challenges due to their geography, and needed an innovative solution that would allow them to share key updates and internal communications to their colleagues, at the same time, regardless of geography. SCW started using WorkCast's webinar and on-demand platforms as a cost-effective solution for their internal communications.
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Using the WorkCast platform, SCW was able to overcome the communication challenges they faced as a result of their complex geography. Senior leadership at SCW can now deliver key organizational updates, including their annual business strategy, to all 32 offices at the same time with no barriers, no download or plugins.
Through updating everyone at the same time, encouraging two-way communication, and using the platform's on-demand functionality, SCW has been able to increase the level of engagement from their colleagues and foster an environment of collaboration between teams.
