Broadcast-Quality, Global Reach: How GSMA Delivers Digital Events at Scale

GSMA has been a long-standing WorkCast customer, and over the years we have supported a wide mix of their online events, particularly those delivered through their Official Media Channel, Mobile World Live. From industry briefings to deep-dive technical sessions, these events play a central role in sharing insight across the global mobile ecosystem.

15

live event sessions were run simultaneously across three days

 

3,934

registrations generated across the November live event programme

 

3

digital event formats delivered across a single programme

 

Who is GSMA?

GSMA represents the global mobile ecosystem, uniting mobile operators, technology innovators, policymakers, and industry leaders worldwide. Its role is to support collaboration, knowledge sharing, and progress across the mobile industry.

To support this mission, GSMA runs a wide range of events, webinars, and panel discussions. As audiences and speakers are spread across regions and time zones, delivering large-scale virtual and hybrid events presents challenges around reach, reliability, audience engagement, and maintaining a consistently high-quality experience while still capturing valuable insights.

The Challenge

GSMA’s mission is to connect the mobile industry worldwide, which naturally means their events need to reach people across multiple time zones, job roles, and regions.

With a packed autumn schedule, the GSMA team needed a platform that could handle:
● Interactive live events
● Remote live streams with speakers joining globally
● Fully recorded, on-demand playback
● Consistent branding and user experience
● Higher-than-usual registration and attendance volume

They also needed peace of mind that, with so many moving parts, the technology and event support would hold strong.

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How WorkCast Helped

To support GSMA’s multi-event schedule, WorkCast provided a hybrid event delivery framework combining live interactivity, broadcast-quality remote streaming, and frictionless recorded playback.

Interactive Live Events

GSMA’s live panel sessions and discussions were delivered using WorkCast’s interactive event mode, enabling:

● Real-time Q&A
● Moderated chat
● Live polls
● Dynamic slides and media
● Audience engagement tracking

This allowed GSMA to host thought-leadership conversations with direct audience participation, making each session highly interactive.

Remote Live Streams

For sessions with speakers joining from multiple geographies, WorkCast supported remote live broadcasts with studio-style production, ensuring:

● Reliable multi-presenter connectivity
● Professional layouts (PIP, split screen, branded overlays)
● Smooth transitions between speakers and media
● Live technical monitoring from WorkCast’s event teams

This format allowed GSMA to bring in high-profile voices from around the world without the need for physical studios or travel.

Fully Recorded Playback

To make their content accessible to a global audience, many of whom operate across vastly different time zones, GSMA used WorkCast’s fully recorded playback format to:

● Release sessions as polished, pre-produced videos
● Maintain quality consistency across events
● Allow attendees to watch at their convenience
● Extend the event lifecycle beyond the live dates

The on-demand environment replicated the look and feel of the live event, preserving brand consistency.

The Result

By blending interactive live events, remote live streaming, and fully recorded playback, GSMA delivered rich, accessible, and highly engaging digital events for a global audience. Through its Official Media Channel, Mobile World Live, and in partnership with WorkCast, GSMA was able to scale its content output, streamline event delivery, and maintain a consistent, high-quality experience across every session and format.

This approach demonstrates how a traditional industry association can successfully deliver digital and hybrid events at scale without compromising quality, reach, or engagement. By running multiple events in close succession during September and November, GSMA increased its digital event cadence, reached more stakeholders more frequently, and reduced operational overhead. As the mobile industry continues to evolve, this scalable event model enables GSMA and Mobile World Live to support ongoing dialogue, knowledge sharing, and collaboration across a global audience.

 

GSMA

Represents the global mobile ecosystem, bringing together mobile operators, technology innovators, policymakers, and industry leaders worldwide. Through its Official Media Channel, Mobile World Live, GSMA delivers digital events and media content for the global mobile industry.