Here at WorkCast we have been monitoring the COVID-19 situation very closely. With recent guidance from the governments in both the US and UK to move to remote working, we want to reassure our customers that WorkCast remains fully operational.
Our software is 100% cloud-based which means our platform's performance will not be interrupted despite our global teams shifting to remote and flexible working arrangements. Our infrastructure is equipped and prepared to continue as needed.
Both our US and UK-based customer support teams are active and experienced in running events remotely. They have all undergone home working preparedness checks and we have verified connectivity requirements and equipment needs. Our team in Seattle has been home working in-line with local government guidelines for the past two weeks and has successfully delivered all events. If there are any customers who require support, our staff remain available as per our normal hours of operation.
With the uncertainty surrounding the current situation, we want our customers to be confident in the resilience of both our people and infrastructure. We have two locations - the US and the UK - with teams that support each other and step in where needed.
I also wanted to reiterate that the safety of our employees is paramount and we are taking every precaution to ensure that all of Team WorkCast are protected and supported in-line with CDC and WHO guidelines. People have always been our priority - we will continue to work hard to ensure the well-being of both our customers and employees.
We know that now, more than ever, having a reliable and secure events platform is essential and we can assure you that WorkCast is as committed as ever to ensuring your success.
To all of you, stay safe. And if you have any questions at all - webinar related or not - don’t hesitate to reach out.